Aquaplanet Help Centre AU

We recommend storing your board clean and dry in the bag, away from direct sunlight.  You should also make sure that the board is not kept in a place wi...

Yes, you can keep your board inflated.  We do recommend that you fully clean and dry your board and keep it stored out of direct sunlight in a cool dr...

Usually, you just need to push harder when attaching the hose. You should feel the hose slot into place as you twist. It can sometimes take some force t...

Yes, we have lots of customers who love taking their pooch with them on adventures! Here are a few helpful things to consider: Are you making sure ...

If the leak is explosive and air is rushing out then the valve is in the open position and needs to be closed – quickly!  It is easy to forget to check ...

Although our boards are made of strong PVC and will withstand minor knocks and scrapes, we would advise to take caution when paddling around rockier areas ...

The tool in the repair kit is for tightening or removing the valve on your board if you notice a leak. More information about tightening your valve can be f...

Your high pressure pump gauge requires quite a bit of back pressure to get the needle ‘off the stop’ – sometimes as much as 5-7psi. Even though you’ve pump...

The slide-in fins can occasionally become stiff to install and remove due to the fin box being slightly curled when stored.  Normally, the fin can be re...

This clever invention is an inflatable, multi purpose, portable load carrier that fits most cars. It can be fitted and removed in just minutes.  What do...